Refund policy
No-Fuss, No-Muss Return Policy at The TRA Company:
- 30-Day Return Window: You have 30 days to decide if it's a perfect fit.
- Free Return Shipping: We provide a prepaid return shipping label.
- Full Refunds: If it doesn't click, you'll get a full refund.
- No Exclusions: All items are eligible for return, no exceptions.
- Customer Service: Need help? Email us at info@thetracompany.com! We are a small family owned business and we do our best to provide excellent customer service. Please note our customer service hours Mon-Friday 9-1PST and allow 24 hours for response.
- Swift Refund Processing: Allow 2-7 business days for refund processing.
We're here to ensure a happy shopping experience. Questions? We're here for you!